The references in catering
The malagasy catering company leader with 12,000 meals prepared per day, 3 central kitchens, 16 satellite kitchens (Antananarivo & Toamasina)
Miarakap is a pioneer in blended finance for entrepreneurs in Madagascar. It supports financed companies in defining measurable ESG (Environmental, Social and Governance) impact objectives, translated into action plans and periodically reviewed within the framework of detailed reporting and demanding governance.
11.5 billion MGA raised from leading private players
22 billion MGA generated by 4 institutional business support programs
+ 15 companies financed and 25 supported
Meet our 3 co-directors
Jean Marc BOUCHET
23 years of experiences in restaurant management
A disciple of Escoffier, Jean-Marc Bouchet has made a name for himself with his inventive and creative cuisine. A touch that has made all his restaurants famous.
Régis GUILLET
19 years of experiences in collective restaurant
If there's one thing Régis Guillet is uncompromising about, it's quality. It's the secret ingredient in the recipe of this unrivalled entrepreneur.
Karim NAJAR
25 years of experiences at Madagascar
Experience in catering and restaurants. Chief of Bureau WFP UN & Country Emergency officer, specialized in logistics.
Découvrez notre ADN
Bienvenue dans l'univers culinaire du Restaurant Le Complexe, la Référence en restauration collective à Madagascar.
Le Lorem Ipsum est simplement du faux texte employé dans la composition et la mise en page avant impression. Le Lorem Ipsum est le faux texte standard de l'imprimerie depuis les années 1500, quand un imprimeur anonyme assembla ensemble des morceaux de texte pour réaliser un livre spécimen de polices de texte. Il n'a pas fait que survivre cinq siècles, mais s'est aussi adapté à la bureautique informatique, sans que son contenu n'en soit modifié. Il a été popularisé dans les années 1960 grâce à la vente de feuilles Letraset contenant des passages du Lorem Ipsum, et, plus récemment, par son inclusion dans des applications de mise en page de texte, comme Aldus PageMaker.
Miarakap est l’acteur pionnier du blended finance à destination des entrepreneurs à Madagascar. Il accompagne les entreprises financées dans la définition d’objectifs d’Impacts ESG (Environnementaux, Sociaux et Gouvernance) mesurables, déclinés en plans d’actions et revus périodiquement dans le cadre de reportings détaillés et d’une gouvernance exigeante.
Miarakap and Le Complexe, an impactful partnership
Le Complexe by Miarakap team
Corporate movie Le Complexe
Le Complexe specializes in corporate canteens, catering and base camp management.
Customer Testimonial: New canteen, PARERA Madagascar
The implementation of the new canteen has been a success, with a significant increase in the number of employees benefiting from our services (from 170 people to over 200 people/day).
Partnership with VITOGAZ
We are proud to be both customers and suppliers of Vitogaz. Together, we participate in CSR actions which are important for both of us.
Une architecture élégante, moderne et sophistiquée avec une impressionnante maison à grande échelle conçue avec les finitions importées les plus raffinées. Du marbre et des planchers en bois...
Une architecture élégante, moderne et sophistiquée avec une impressionnante maison à grande échelle conçue avec les finitions importées les plus raffinées. Du marbre et des planchers en bois...
Une architecture élégante, moderne et sophistiquée avec une impressionnante maison à grande échelle conçue avec les finitions importées les plus raffinées. Du marbre et des planchers en bois...
Une architecture élégante, moderne et sophistiquée avec une impressionnante maison à grande échelle conçue avec les finitions importées les plus raffinées. Du marbre et des planchers en bois...
A company with impact
As a responsible, committed and civic-minded company, we draw inspiration from and base all our actions on the 7 interdependent guiding principles of ISO 26000.
Une entreprise à Impact
As a responsible, committed and civic-minded company, we draw inspiration from and base all our actions on the 7 interdependent guiding principles of ISO 26000.
Our 05 VALUES and our Ambition
Nos 05 VALEURS et notre Ambition
Respect
In our team, respect is the foundation of every interaction. We are grateful for everyone's contribution, because we grow together. This mutual consideration guides our internal relationships and strengthens our commitment to our customers.
Responsability
Aware of the value and impact of every gesture, we are committed to ensuring that every action we take is guided by an ethical vision and a goal of sustainable development. Responsibility is at the heart of our approach, ensuring the relevance and sustainability of our initiatives.
Family
From diver to manager, we're a real family. We call each other by our first names, because this closeness reflects our fundamental values: sharing, empathy and conviviality. Around a table, at lunchtime, we come together like a big Malagasy family, forging lasting bonds, exchanging and cultivating genuine relationships.
Pleasure
Pleasure is at the heart of our daily lives. From the pleasure of eating to the pleasure of working and sharing, this value is carefully cooked and shared without moderation, whether between us, with you, or in every plate we prepare. It's this touch of pleasure that distinguishes our approach and enriches every experience we create.
Innovation
Our commitment to continuous improvement is reflected in our constant quest for excellence, customer satisfaction and quality. To anticipate and respond to our customers' needs, we have integrated a department dedicated to INNOVATION & QUALITY into our structure. This team strives to develop innovative and sustainable solutions to optimize our processes, resources, infrastructures and skills.
Join us on a culinary adventure where respect, responsibility, conviviality, innovation and pleasure are the essential ingredients !
Respect
In our team, respect is the foundation of every interaction. We are grateful for everyone's contribution, because we grow together. This mutual consideration guides our internal relationships and strengthens our commitment to our customers.
Responsability
Aware of the value and impact of every gesture, we are committed to ensuring that every action we take is guided by an ethical vision and a goal of sustainable development. Responsibility is at the heart of our approach, ensuring the relevance and sustainability of our initiatives.
Family
From diver to manager, we're a real family. We call each other by our first names, because this closeness reflects our fundamental values: sharing, empathy and conviviality. Around a table, at lunchtime, we come together like a big Malagasy family, forging lasting bonds, exchanging and cultivating genuine relationships.
Pleasure
Pleasure is at the heart of our daily lives. From the pleasure of eating to the pleasure of working and sharing, this value is carefully cooked and shared without moderation, whether between us, with you, or in every plate we prepare. It's this touch of pleasure that distinguishes our approach and enriches every experience we create.
Innovation
Our commitment to continuous improvement is reflected in our constant quest for excellence, customer satisfaction and quality. To anticipate and respond to our customers' needs, we have integrated a department dedicated to INNOVATION & QUALITY into our structure. This team strives to develop innovative and sustainable solutions to optimize our processes, resources, infrastructures and skills.
Join us on a culinary adventure where respect, responsibility, conviviality, innovation and pleasure are the essential ingredients !
Our vision
"Eating well for better work"
As epicureans, our vision is both simple and profound: "Eat well to work better." We are convinced that corporate catering should be a fundamental pillar of balanced nutrition, health, and employee well-being. We believe that incorporating the joy of eating into a Quality of Life at Work (QWL) strategy is crucial for aligning performance with employee satisfaction. Our success stems from this belief: "Great ideas come from great food."
Our ambition
"Extending Malagasy culinary know-how to the international stage".
Our mantra is, "No dream is too big to achieve." Driven by our passion for our craft, relentless pursuit of excellence, and dedication to customer satisfaction, we strive to continually improve and innovate. Our efforts are focused on meeting international standards and addressing the evolving needs of our clients. As we pursue HACCP certification, we aim to be the first Malagasy catering company to expand globally. Our goal is to showcase Malagasy culinary expertise on the world stage, elevating the reputation of Malagasy gastronomy beyond our borders.
Our 5-step methodology
Notre méthodologie en 5 étapes
1. Analysis
Audit & analysis to identify and assess your needs and your employees' expectations
2. Board
Development and proposal of solutions and an action plan
3. Optimization
Implementation & deployment
3. Management & continuous improvement
Implementation & deployment
5. Control & balance sheet
Regular quality control - Customer satisfaction survey
Tout au long de la collaboration
· Suivi et réunion mensuelle : sondage satisfaction client, bilan & amélioration
· Contrôle qualité interne & externe (IPM & SGS)
· Réactivité et adaptation
· Digitalisation pour optimiser le process et le coût
Tout au long de la collaboration
· Suivi et réunion mensuelle : sondage satisfaction client, bilan & amélioration
· Contrôle qualité interne & externe (IPM & SGS)
· Réactivité et adaptation
· Digitalisation pour optimiser le process et le coût
Our value chain
Notre chaine de valeur
Throughout the collaboration
- Follow-up and monthly meeting: customer satisfaction survey, assessment & improvement
- Internal & external quality control (IPM & SGS)
- Reactivity and adaptation
- Digitalization to optimize processes and costs
Local sourcing & purchasing
- Sourcing and local sourcing from local producers and agricultural cooperatives.
- Fair trade sourcing.
- Quality control and traceability of products and suppliers.
Standards & hygiene
- Hygiene and standards compliance with ongoing training, BPH, HACCP, HSSE.
- Preventive & curative inspection.
Diversified menu
- Varied, tasty and balanced menus.
- Adapting the menu to your expectations.
Store & catering
- Setting up a 24-hour store on site.
Production that respects the planet
- Reducing our carbon footprint in every process: logistics performance with GPS tracking and back-up plan to reduce our fuel consumption - responsible management of energy consumption with more economical equipment.
- Waste sorting and recovery through recycling by partner collectors.
- Monitoring & management of raw materials consumption to combat waste.